LEGAL & TRUST
Privacy Policy
Saha Synergy Group HK Ltd
Welcome to Sisterhood OS. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy applies to sisterhoodos.io, our community platform, programs, retreats, and all related services offered by Saha Synergy Group HK Ltd.
We do not sell your information. We do not share it without purpose.
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Information We Collect
Information You Provide Directly
When you engage with Sisterhood OS, we collect information you choose to share. This includes data provided during account registration, enrollment in our 6-month programs, retreat registrations, surveys, and standard correspondence. For members utilizing our Sister Sage AI framework, we process birth date, time, and location to provide personalised, soul-aligned readings.
Mindful Data Collection: We only collect information that is essential to crafting your aligned experience. Every data point is treated with the sanctity and privacy it deserves.
Information Collected Automatically
As you navigate sisterhoodos.io, we automatically receive certain technical information. This includes usage data, device identifiers, and information collected through cookies and tracking technologies. We utilize tools like the Meta Pixel to understand community interactions and ensure our communications remain relevant to your sovereign journey.
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How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and improve our services, community platform, and user experience.
- Process your registrations and payments securely.
- Personalise your experience, including providing tailored AI-driven insights from Sister Sage.
- Communicate regarding your account, program enrollment, or support queries.
- Deliver relevant marketing communications and newsletters (where opted-in).
- Run Meta ad campaigns to connect with like-minded women in our community.
- Maintain platform security, fraud prevention, and technical integrity.
- Comply with regulatory requirements and legal obligations.
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Cookies & Tracking
Sisterhood OS uses cookies and similar tracking technologies to ensure our website functions correctly, understand site traffic, and support our marketing outreach. As sisterhoodos.io is built on the Wix platform, we rely on these tools to provide a secure and premium user experience.
Essential Cookies
Required for the basic operation of the site, including security, identity verification, and essential platform functionality provided by Wix.
Analytics Cookies
These help us learn how visitors navigate our platform, allowing us to improve content flow and identify which resources are most valuable to our collective.
Marketing Cookies & Meta Pixel
We use tracking tools, specifically the Meta Pixel, to measure the results of our advertising campaigns and to speak to women who may be interested in joining Sisterhood OS. This data assists us in refining our message across social platforms.
Managing Your Choices
You can manage or block cookies through your web browser preferences. Please note that disabling essential cookies may impact your ability to use certain features of the Sisterhood OS platform.
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Your Rights
We respect your privacy and provide you with reasonable access to the personal data that you may have provided through your use of our services. Under the GDPR and other applicable laws, you hold the following rights over your data:
- Right of Access: You can request detailed information about the data we store and receive a copy.
- Right to Rectification: You have the right to challenge the accuracy of data and have it corrected.
- Right to Erasure: Also known as the ‘right to be forgotten,’ you can request that we delete your data when it is no longer necessary.
- Right to Restrict Processing: You can request that we temporarily stop processing your data internally.
- Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.
- Right to Object: You can object to the processing of your data for direct marketing or based on legitimate interests.
- Right to Withdraw Consent: You may withdraw your consent for any processing activity based on your previous approval.
To exercise any of these rights, email hello@sisterhoodos.io. We will process your request and respond within 30 days.
Residents of the EEA or UK also have the right to lodge a complaint with their local data protection authority regarding our handling of personal information.
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Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website is protected by HTTPS encryption, and access to sensitive data is limited to authorised personnel only. We rely on reputable third-party platforms with high security standards to process and store your information. While we follow industry standards to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. In the event of a data breach, we are committed to notifying you and relevant authorities as required by law.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date at the top of this policy will be updated accordingly. In the event of material changes, we will notify you by email or through a prominent notice on our community platform before the changes take effect. We encourage you to review this policy periodically to stay informed about how we are protecting your data.